Get in Touch

Have a question, need support, or want to suggest a feature? We're here to help and always eager to hear from our users.

Contact Information

Email

support@lanedoctor.com

Response Time

We typically respond within 24 hours

Office Hours

Monday - Friday: 9AM - 5PM EST

Saturday - Sunday: Closed

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For general questions about Lane Doctor or how it can help your bowling center.
Need help with using Lane Doctor? Experiencing technical difficulties? Let us know!
Questions about your subscription, billing, or payment methods.
Have an idea to make Lane Doctor better? We'd love to hear your suggestions!
Found something that's not working right? Please describe the issue in detail.
Interested in Lane Doctor for your bowling center? We'll help you choose the right plan.
Interested in partnering with Lane Doctor? Let's discuss opportunities.

Frequently Asked Questions

Quick answers to common questions about Lane Doctor

? How do I reset my password?

Click the "Forgot Password" link on the login page. Enter your email address and we'll send you instructions to reset your password.

💳 What payment methods do you accept?

We accept all major credit cards (Visa, MasterCard, American Express, Discover) and ACH bank transfers for annual subscriptions.

🔄 Can I change my subscription plan?

Yes! You can upgrade or downgrade your plan at any time. Changes take effect at the start of your next billing cycle.

📱 Is there a mobile app?

Lane Doctor is fully responsive and works great on all mobile devices through your web browser. A dedicated mobile app is in development.

🔒 How secure is my data?

We use industry-standard encryption and security practices to protect your data. All connections are secured with SSL/TLS encryption.

📊 Can I export my data?

Yes! Professional and Enterprise plans can export maintenance records, cost reports, and analytics data in CSV and PDF formats.