Password Reset

Password Reset Policy

For security reasons, password resets must be handled by your bowling center's administrator. This ensures that only authorized personnel can reset account credentials.

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Find Your Administrator

Contact the person who manages LaneDoctor at your bowling center.

They will have access to reset your password and can help you regain access to your account.

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Contact LaneDoctor Support

If you cannot reach your administrator, our support team can help coordinate with them.

Contact Support

Why do I need to contact my administrator?

Your administrator has the authority to verify your identity
They can ensure the security of your bowling center's data
They can provide immediate assistance and get you back to work quickly
This process prevents unauthorized access to your center's information

For Administrators

If you are an administrator and need to reset a user's password:

Log in to your LaneDoctor admin panel
Navigate to "User Management"
Find the user and click "Reset Password"
Provide the user with their temporary password

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